Government IT leaders face constant pressure to rein in costs while delivering more powerful capabilities faster. And while agencies are pursuing IT modernization with gusto, spending on legacy systems continues to grow.
In order to help agencies address this quandary, Accenture spoke with 350 federal executives spanning both civilian and defense agencies. This was part of a larger global study. What we found in our report, Modernize with Impact, is that some federal agencies are performing on par with commercial leaders in replacing stove-piped applications and operating models with open, standards-based, IT ecosystems.
The results were impressive. For example, two-thirds of these federal leaders were satisfied with technology return on investment as opposed to just 16% of our late adopters. And these leaders were able to reinvest their savings into new innovation with 95% growing their innovation spend over a three-year period versus just 43% of late adopters.
However, modernization is not about just finding solutions that are more cost-efficient and more secure. It’s about doing a better job of fulfilling the main mission and the core purpose of the agency. Here we saw leaders succeeding as well.
Roadblocks to Innovation
Too often, agencies approach innovation as a way to replace a specific system that is broken or outdated and adopt what other agency peers are doing. While the effort to do this is commendable, this piecemeal strategy gets in the way of a more fully realized approach to modernization.
We commonly find that innovation tends to happen in isolated teams pursuing objectives that are too-narrow, often classified as a pilot. Pilots are not designed to scale therefore the spirit of modernization fails to take root across all lev ..
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