TalkTalk still struggles to shut down legacy email addresses on request

TalkTalk still struggles to shut down legacy email addresses on request

Another ex-customer struggles to get hacked account killed off


Months after The Register first wrote about TalkTalk failing to close a former customer's email address, the firm is still using the General Data Protection Regulation as an excuse for dragging its heels.


Reg reader Rose got in touch with us after reading our report of the zombie TalkTalk email account from March to complain that although her own email account had also been hacked, the ISP was messing her around.


Rose's situation was a little trickier than our reader from March: although she had a TalkTalk email address, it was originally set up as part of a broadband subscription in her mother's name. Recently, however, it was accessed by someone with nefarious intent.


"Someone ..

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