Spam and phishing in 2020

Spam and phishing in 2020

Figures of the year


In 2020:


The share of spam in email traffic amounted to 50.37%, down by 6.14 p.p. from 2019.
Most spam (21.27%) originated in Russia.
Kaspersky solutions detected a total of 184,435,643 malicious attachments.
The email antivirus was triggered most frequently by email messages containing members of the Trojan.Win32.Agentb malware family.
The Kaspersky Anti-Phishing component blocked 434,898,635 attempts at accessing scam sites.
The most frequent targets of phishing attacks were online stores (18.12 per cent).

Trends of the year


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In their email campaigns, scammers who imitated major companies, such as Amazon, PayPal, Microsoft, etc., increasingly tried to get users to contact them. Various pretexts were given for requesting the user to get in touch with “support”: order confirmation, resolving technical issues, cancellation of a suspicious transaction, etc. All of these messages had one thing in common: the user was requested to call a support number stated in the email. Most legitimate messages give recipients constant warnings of the dangers of opening links that arrive by email. An offer to call back was supposed to put the addressees off their guard. Toll-free numbers were intended to add further credibility, as the support services of large companies often use these. The scammers likely expected their targets to use the provided phone number to get help instantly in a critical situation, rather than to look for a contact number or wait for a written response from support.



The contact phone trick was heavily used both in email messages and on phis ..

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