Organizations looking to address the skills gap and bring greater efficiency as their business grows and their attack surface sprawls are turning to MDR providers at an accelerated pace. We’ve seen predictions from top analyst firms signaling the rapid rate of adoption of an MDR provider by 2025.
This isn’t just a shift to more organizations using MDR providers — teams are asking their MDRs to do more. More scope, more response, and more coaching along the way.
But with added complexity, identifying the right MDR provider can be harder than ever. In this blog, we’ll explore the top service trends of the most effective MDR providers in the space, and what you should look for to bring increased value to your SOC.
Trend 1: Approach service like a partnership
No one knows your environment, your employees, and your business practices like you do. MDR providers who promote a hands-off service delivery are leaving a lot of critical components on the table.
An effective MDR provider should work as an extension of your team, with a unique understanding of your specific environment and who feel accountable for your security outcomes.
One size fits all isn’t an approach that’s scalable over time. A security team that will help you grow, will customize your service, and help guide you to your organization's specific goals is an essential choice.
Trend 2: Don’t stop when a breach is “too large” to be covered
The goal of any good MDR is to keep organizations safe from a breach. But breaches are so frequent and ominous, they’re now referred to as inevitable. So what happens when the worst happens, and there’s an active breach in your environment?
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