One of the most significant developments in online fraud for consumer-facing organizations last quarter was a sharp increase in fraudulent transactions originating from mobile applications instead of mobile browsers.
Though phishing dominated all other types of fraud, as it has for the past several years, a new analysis of cyberattack data by RSA's Fraud and Risk Intelligence team showed a dramatic shift in fraud activity within the mobile channel. Its analysis of global customer data, collected in the first quarter of 2020, showed a doubling in the volume of fraud transactions that originated in a mobile app rather than a mobile browser.
In the fourth quarter of 2019, 72% of fraud activity that RSA tracked involved the mobile channel. Of that number, 59% originated from a mobile browser and 13% from mobile apps. In the first quarter of 2020, mobile app-related fraud soared to 26% while fraud originating from mobile browsers fell by a corresponding 13%. This represents the highest percentage of fraud involving mobile apps in nearly two years and underscores a broader shift away from fraud involving Web browsers on PCs.
With the exception of the second and third quarters of 2019, RSA data showed the overall volume of fraud stemming from mobile channels, both mobile apps and mobile browsers, has been substantially greater than fraud originating from PC-based Web browsers since at least the first quarter of 2017.
"The volume of fraud from mobile devices has been increasing steadily over the past several years, moving over from PC-based traffic," says Daniel Cohen, head of anti-fraud products at RSA. Much of this is related to the increased use of mobile devi ..
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