Information and Data Sharing Crucial in #COVID19 Efforts

The COVID-19 pandemic will accelerate sharing as governments and the private sector work to find solutions, not only in healthcare but in other sectors of the economy impacted by the current crisis.

According to Forrester, “in times of crisis, the need for information is critical” and the COVID-19 pandemic provides a clear illustration of this as healthcare officials and policy makers need data to inform their responses; researchers need data to drive the search for solutions; and leaders across sectors need data to understand the impact of the crisis on their businesses.

An advisory written by Forrester analysts Jennifer Belissent and Enza Iannopollo stated that in the current situation “data sharing is a recovery imperative” and as companies recover from closure, they will need to apply insights to improve their chances of success.

They said: “The recovery could prove a pivotal time to implement new technologies and redefine business processes. Data literacy is a key element to ensuring that employees are future fit.”

In a second advisory, Iannopollo said that COVID-19 “has reminded us of the power of collecting and sharing data” and as a result, an increasing number of individuals will be willing to share their personal data in real time in the hope of protecting themselves and others.

“Don’t assume that they will pay less attention to a brand’s values or that they will accept limits on their privacy rights,” Iannopollo said. “Even in the middle of the crisis, employees and employers have forced European regulators to provide guidance on collecting, sharing, and processing personal sensitive data.

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