If Microsoft 365 security is so great, why do its customers keep getting hacked?

If Microsoft 365 security is so great, why do its customers keep getting hacked?

Sponsored Microsoft 365 is so ubiquitous these days that it's difficult to avoid. It succeeded in part because it filled a yawning gap in email, adding security to a technology that had little of it in its original form. In spite of the extra controls that it offers, though, customer data breaches keep happening. Why?


Email is still a major delivery system for digital pathogens. Verizon's 2020 Data Breach Investigation Report cited email links as the number one delivery mechanism for malware. Attachments delivered via email came fourth.


If anyone is well-positioned to flip a switch and solve the email security problem entirely, it would be Microsoft. It had almost 258 million commercial seats for Microsoft 365 in its third fiscal quarter, the three months to April 29, 2020, and it's growing rapidly. According to BitGlass, which surveyed the market in November 2019, Microsoft 365 had a 79 percent adoption rate.


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