The federal government's myGov portal was down on Monday, after thousands flocked to the website to sign up for income assistance following forced business closures in the wake of the COVID-19 coronavirus outbreak.
Speaking with media about the long queues at Centrelink service centres and the inability to access myGov on Monday afternoon, Minister for Government Services Stuart Robert blamed a distributed denial of service (DDoS) attack for the outage.
"Over the weekend, we took our number of users of myGov from an average of 6,000 concurrent users to what is now 55,000 concurrent users," he said.
"We've put a 10-fold increase on our digital channels over the weekend in preparation, unfortunately this morning we also suffered a distributed denial of service on our main channels, which also highlights that other threats are still inbound."
According to Robert, myGov has not been offline, it simply suffered from a DDoS attack this morning and is currently processing 55,000 concurrent users.
When asked for clarity over whether the site was just experiencing higher traffic from legitimate users or if it was in fact a DDoS attack, Robert -- who in October last year was found to have spent 20 times more than other MPs on his home internet, clocking up more than AU$2,000 a month and blaming "connectivity issues" for the high costs -- said "it can be both".
"Distributed denial of services are designed to actually flood your entrance point, your routers if you like, with so much traffic that other users can't get in … significant systems we have in place to knock that off whilst allowing users to have access at the same time, so absolutely, you can have concurrent users an ..
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