The pandemic has highlighted the need for businesses to act with alacrity and prepare for the long haul – and to do so with cybersecurity in mind
The technology industry abounds with buzzwords and phrases, with digital transformation being one such term that many companies aspire to undertake; but when faced with reality it can be difficult to implement while conducting business as usual. There are, however, impressive examples where companies have changed course and transformed their businesses by integrating digital technology to fundamentally change how they operate and how they deliver value to customers.
Microsoft is a case in point. Under the leadership of Satya Nadella, the stock price – which had flatlined for nearly a decade – has tripled. Creating a collaborative working environment and focusing on the future and innovation, Nadella changed Microsoft’s fortunes from a ’90s technology company delivering similar products, to once more becoming a leading-edge organization delivering visionary products. Changing the culture of a company with over 120,000 employees at the time he took charge was no mean feat.
Transforming a business in this way is not simple and takes a tremendous amount of courage and visionary leadership. The core elements include: migrating from on-premises systems to hybrid clouds, modernizing financial and operational software, improving the customer experience using technology, and creating a more dynamic and flexible working environment. In response to ‘work from home’ and other lockdown measures due to the COVID-19 pandemic, many businesses have adopted some of these elements, using technology out of necessity; this departure from normal business may be the first significant step on the path to digital transformation.
When governments decide to end their lockdowns, will these businesses embrace the opportunity and continue digital transformation, or revert to the previous way of conducting bus ..
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