Customers angry that their details were breached, even after closing their accounts long ago.
Things don’t get much worse than having to admit to your employees that a gang of cybercriminals have broken into your infrastructure, stolen the private details (social security numbers, names and home addresses) of your staff, and are demanding that your company pays a ransom before further sensitive data is leaked.
Well, actually they do.
Because what if two weeks later the hacked bank (did I mention it was in the top 75 list of largest banks in the United States?) reveals that the cybercriminals have also managed to exfiltrate sensitive data related to your multiple customers?
As Vice reports, the attack by the Clop ransomware gang against the Flagstar Bank, headquartered in Michigan, became public knowledge earlier this month, after the bank published a statement on its website explaining that it was one of many corporations impacted by a breach related to using Accellion’s ageing FTA file-sharing appliance.
Flagstar Bank’s public acknowledgment of the breach may have spurred the hackers to up the ante, posting details on their website and contacting journalists in an attempt to apply pressure on their victim to pay up.
The names of 18 Flagstar Bank employees were made available on the website, alongside their alleged social security numbers, home addresses, and other personal private information.
However, things became even more serious when it became apparent that the hackers were contacting the bank’s customers, informing them of the breach.
This appears to have spurred ..
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