Automation: Helping Speed Vulnerability Response

Automation: Helping Speed Vulnerability Response

Automation can help organizations respond to vulnerabilities faster and improve their security posture


Enterprises across the globe are recognizing the benefits of automation. From streamlining HR’s onboarding process to automating IT help desk tickets, employees today can focus less on manual, mundane tasks and more on strategic work that adds value and drives business results.


Unfortunately, and somewhat surprisingly, not every team has figured automation out—even some teams that could desperately use the technology.


In fact, according to a 2019 survey of 3,000 security professionals conducted by ServiceNow and the Ponemon Institute, threat intelligence, incident response platforms and security automation are the preferred tools for improving vulnerability response, yet less than half of respondents (46%) use this technology.


This is a problem, considering the ongoing challenges associated with cyberattacks. The same study found that the volume of cyberattacks jumped 17% from 2018 to 2019, and it takes an average of 16 days to patch a critical vulnerability after it has been detected. What’s more, 50% of respondents said the window of time to patch a vulnerability has decreased over the past two years.


Simply, companies have less time to patch vulnerabilities, but the patching process is taking longer than ever.


It’s Not for Lack of Trying


Year over year, more resources are being spent on vulnerability response. On average in 2019, organizations spent $1.4 million annually on vulnerability management activities, an increase from $1.16 million in 2018. But IT security teams still struggled to quickly respond and mitigate the attacks. This tells us that despite the time, money and effort going into vulnerability response, organizations are not being efficient with their patch management processes.


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