A Trusted Voice in a Crowded Market: Meet Joanne Guariglia, Senior Channel Account Manager at Rapid7

A Trusted Voice in a Crowded Market: Meet Joanne Guariglia, Senior Channel Account Manager at Rapid7

When you’re a seller, it’s important to represent a reputable brand and products you can stand behind. For many companies, their partners act as an extension of the sales team to help identify and engage new customers. As a Senior Channel Account Manager, Joanne Guariglia shares what she loves most about her role, Rapid7, and why now is a great time to join the team.

What is it that initially attracted you to Rapid7?

In my previous role, I was with a company that had an integration with Rapid7 so I had been working in tandem with some of the leadership team. They were always down to earth, very genuine,open and honest about the great things happening, and what some of the challenges were. My partners also enjoyed working with the Rapid7 team and I could see they were making waves in the partner community.

Aside from that, Rapid7 is not just a single solution. Our products can meet customers where they are in their security journey, and grow and scale with them. So having that ability to grow alongside customers was something that I was really interested in.

Would you say a cybersecurity background is required for your role? What skills or knowledge is most important?

I wouldn’t necessarily say a cyber background is a must have before joining Rapid7. We have a comprehensive onboarding program that can help give you a strong foundation in cyber security knowledge as well as our products and services. What’s most important is your ability to grow relationships with our partners and to bring the best technology and solutions to the customer. This is a role where you have to be an effective communicator and a bridge between ..

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