4 Ways for Parents to Handle the Facebook Messenger Bug

4 Ways for Parents to Handle the Facebook Messenger Bug

9 out of 10 children in the U.S. between the ages of six and twelve have access to smart devices. And while parents know it’s important for their children to learn to use technology in today’s digital world, 75% want more visibility into their kids’ digital activities. This is precisely why Facebook designed Messenger Kids to empower parents to monitor their children’s safety online. However, the popular social media platform had to recently warn users of a security issue within this app for kids.


The central benefit of Messenger Kids is that children can only chat with other users their parents approve of. Yet one design flaw within the group chat feature prevented Facebook from upholding this rule. Children who started a group chat could include any of their approved connections in the conversation, even if a user was not authorized to message the other kids in the chat. As a result, thousands of children were able to connect with users their parents weren’t aware of via this flaw.


Luckily, Facebook removed the unauthorized group chats and flagged the issue to all affected users, promising that that potentially unsafe chats won’t happen again. While Facebook has not yet made a formal public response, they confirmed the bug to The Verge:


“We recently notified some parents of Messenger Kids account users about a technical error that we detected affecting a small number of group chats. We turned off the affected chats and provided parents with additional resources on Messenger Kids ..

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