The Center of Excellence program—housed within the Technology Transformation Service in the General Services Administration—would be codified in law under new legislation introduced Thursday by Reps. Ro Khanna, D-Calif., and Mark Meadows, R-N.C.
The Modernization Centers of Excellence Program Act is a “light touch codification of the CoE program,” according to Khanna and Meadows.
“This bill and these centers will to continue to save money for the American taxpayer and bring state of the art technology to our federal government,” Khanna said. “In such partisan times, this effort is a good reminder that there are many issues that we can still come together on for the betterment of our nation.”
The centers were established in 2017 as a support system for agencies looking to improve across five critical areas: commercial cloud, contact centers, customer experience, data analytics and infrastructure optimization. Agencies joining the program received specialized assistance contracting with vendors to assess their current programs during the first phase, and contracting support and in-house consulting with GSA experts during a second implementation phase.
The centers began their work with a partnership with the Agriculture Department, later adding Housing and Urban Development and the Office of Personnel Management as customers. As the program has evolved, GSA has added new focus areas, including an artificial intelligence center that is currently working with the Defense Department’s Joint Artificial Intelligence Center, or JAIC.
“By bringing the best of private sector innovation to the federal government’s IT systems, these Ce ..
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