Overview
When you think of cyber criminals, you probably think of an evil mastermind sitting behind a computer launching sophisticated attacks over the Internet. While many of today’s cyber criminals do use technologies like email or instant messaging, bad guys are also using the phone to trick their victims. There are two big advantages to using a phone. First, unlike email, there are fewer security technologies that monitor phone calls and can detect and stop an attack. Second, it is much easier for bad guys to convey emotion over the phone, which makes it more likely they can trick their victims. Let’s learn how to spot and stop these attacks.
How do Phone Call Attacks Work?
First, you have to understand what these attackers are after. They usually want your money, information, or access to your computer (or all three). They do this by tricking you into doing what they want. The bad guys call people around the world, creating situations that seem very urgent. They want to get you off-balance by scaring you so you won’t think clearly, and then rush you into making a mistake. Some of the most common examples include:
The caller pretends that they are from a government tax department or a tax collection service and that you have unpaid taxes. They explain that if you don’t pay your taxes right away you will go to jail. They then pressure you to pay your taxes with your credit card over the phone. This is a scam. Many tax departments, including the IRS, never call or email people. All official tax notifications are sent by regular mail.
The caller pretends they are Microsoft Tech Support and explain that your computer is infected. Once they convince ..
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