In the contemporary digital era, email remains one of the most predominant forms of business communication. With its unrivalled efficiency and ubiquity, email bridges gaps between organisations and their global workforce, facilitating seamless collaboration. However, this prevalence has also placed email at the epicentre of cybersecurity concerns, with cybercriminals leveraging it as a primary vector for nefarious endeavours.

The Double-Edged Sword of Email Popularity

The increasing reliance on email for business operations is evident in the numbers. A report from Statista revealed that approximately 306.4 billion emails were sent and received each day in 2020, a figure projected to increase to over 392.5 billion daily emails by 2026. Further emphasizing email’s significance, the Radicati Group reported that the number of global email users is expected to grow to 4.6 billion by 2025.

While the broad adoption of email has undoubtedly streamlined business processes, it has simultaneously become a beacon for cybercriminals. Recognizing the rich trove of sensitive data, intellectual property, and operational significance within emails, malicious entities are continuously launching attacks. These range from craftily disguised email payloads, such as infected attachments that can paralyze a business with a single click, to more covert endeavours aimed at extracting confidential data. Their ability to leverage email as an attack vector is further enhanced by exploiting the opportunities offered by generative AI tools.

Moreover, email has become the primary conduit for phishing schemes. Instead of viewing humans as the weakest link, we should understand that people represent one of the most essential defence lines in cybersecurity. Their ability to discern and report potential threats significantly augments our collective cyber resilience. No ..

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