On February 10, the City of Oakland, California, announced it had been hit by a ransomware attack that knocked many of its systems offline. Four days later, Oakland declared a state of emergency as it grappled with the wide-ranging impact of the incident, which left city phone systems and multiple non-emergency services inoperable, including its 311 phone system. As of February 24, many city services were still down, including the 311 system, just as a severe winter storm bore down on the area.
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