Mentor QSL, LLC Provides Notice of a Payment Card Security Event

MENTOR, Ohio, Feb. 14, 2020 /PRNewswire/ -- Mentor QSL, LLC, the former independent owner and operator of Quaker Steak & Lube®, Mentor, Ohio ("restaurant"), provides notice of an event that may affect the security of payment card information used by certain customers at this restaurant between July 2, 2019 and July 10, 2019.

What Happened?  Mentor QSL, LLC utilized a point of sale system at its restaurant that was managed by Midwest POS Solutions, Inc. ("Midwest POS").  Mentor QSL, LLC was alerted to unusual activity relating to payment cards that may have been used at this restaurant and immediately began working with third-party forensic investigators to investigate the report.

Through these investigations, it was discovered that payment card information may have been accessed as a result of the installation of malicious software on the point of sale system utilized at this restaurant. It was further determined that Midwest POS credentials were used to remotely access the point of sale system at this location, which allowed an unauthorized actor to deploy the malicious software into the point of sale system.

What Information May Have Been Involved? The investigations determined that payment card information such as name, card number, expiration date, and/or CVV (magnetic stripe Track data) that were used at the restaurant between July 2, 2019 and July 10, 2019 may have been involved in this incident.

What Mentor QSL, LLC Did. Mentor QSL, LLC worked with multiple for ..

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