Pitney Bowes reported today that it was hit with malware that has made some files inaccessible, but stopped short of calling it a ransomware attack.
Pitney Bowes said the attack has encrypted some corporate information and disrupted customer access to certain services, but at this time the company does not believe any customer or employee information has been exfiltrated from its network. Company executives have made no mention of a ransom being demanded.
“Our technical team is working to restore the affected systems, and it is working closely with third-party consultants to address this matter. We are considering all options to expedite this process and we appreciate our customers’ patience as we work toward a resolution,” the company said in a statement.
Some of the services affected include the company’s mail-focused products like postage machines which cannot be refilled, SendPro Online in the UK and Canada, Your Account and the Pitney Bowes Supplies web store cannot be accessed. This in turn impacts clients subscribed to AutoInk and our Supplies App.
Customers with Mail360 and MIPro Licensing products the software ..
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