The challenge
As cybersecurity threats continue to proliferate, internal security operations departments at organisations worldwide must devote significant resources to managing and analysing an unrelenting flow of alerts and notifications. To address this challenge, Magrabi Hospitals and Centers, a major healthcare provider in Saudi Arabia, considered hiring additional security operations employees to provide 24x7 monitoring.
Instead, Magrabi determined that outsourcing to a managed endpoint detection and response service would provide more comprehensive protection and at a lower cost. Magrabi evaluated managed detection and response service offerings from Crowdstrike and Bitdefender and selected Bitdefender Managed Detection and Response (MDR) Service.
Mostafa Mabrouk, Corporate Information Security Manager, Magrabi Hospitals and Centers, explains, “We chose Bitdefender MDR because it would provide us with comprehensive endpoint control, detection, forensics, reporting, and protection. Viewing all the security components from a single console—from malware removal to sandboxing to quarantine to logs and more—was valuable to us. We also were impressed with the in-depth expertise and knowledge of the security analysts staffing Bitdefender MDR.”
The solution
Bitdefender MDR provides Magrabi with outsourced cybersecurity operations 24 hours a day. The MDR Service incorporates industry-leading Bitdefender security technologies to provide comprehensive protection for endpoints, network and security analytics, and threat-hunting expertise from a Bitdefender security operations centre fully staffed by highly experienced security analysts.
The MDR Service, which incorporates Bitdefender GravityZone Ultra, provides Magrabi with endpoint protection, detection, and response (EDR) capabilities across nearly 3,000 endpoints. Magrabi’s endpoints protected by MDR Service include Windows workstations; physical and virtual servers running VMware ESXi, Citrix XenServer, and XenApp; Citrix XenDesktop virtual desktops; Microsoft Directory servers, and Microsoft Exchange mailboxes.
Magrabi’s MDR Service also includes Endpoint Risk Analytics to assess, prioritise, and address risk coming from endpoin ..
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