How SMBs can plan for the new, new normal

How SMBs can plan for the new, new normal
Christopher Budd, 10 June 2021

How businesses can plan for better business operations and improve security and privacy, post-pandemic



As more of the world looks toward a post-pandemic life, it’s important for small and medium business leaders to think about what they want their businesses to look like and how they operate moving forward.
This isn’t just an abstract question. In the United States, businesses are beginning the process of moving into a post-pandemic world and employers are finding two things. First: that it’s difficult for many to attract and keep employees, resulting in a labor shortage in some areas. Second: that employees and potential employees are making it very clear how important remote work is as an option. A recent article in Bloomberg noted that a May 2021 survey of 1,000 U.S. adults showed that 39% of them would consider quitting if their employers weren’t flexible about remote work. That number jumps to 49% when focused on younger generations.
As we approach the “new, new normal” there’s a unique opportunity for business owners and leaders to consciously shape the nature of work moving forward. And, in many cases, it’s essential for attracting and retaining the best talent. 
What is the new, new normal?
During the pandemic, we heard a lot of talk about the “new normal.”  For businesses, this specifically referred to the rush to adopt remote work in order to adapt to  pandemic-imposed lockdowns.
That move forced adoption of new approaches and technologies, including remote work tools like Zoom, Slack, and Teams. Because everything changed quickly and without planning, most businesses didn’t account for security and ..

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