How are user credentials stolen and used by threat actors?

You’ve no doubt heard the phrase, “Attackers don’t hack anyone these days. They log on.” 

By obtaining (or stealing) valid user account details, an attacker can gain access to a system, remain hidden, and then elevate their privileges to “log in” to more areas of the network.  

Unfortunately, the use of valid accounts is prevalent across the threat landscape. It was the second-most common MITRE ATT&CK technique that Talos observed in our threat telemetry in 2023. 26% of all Cisco Talos Incident Response engagements last year involved the use of valid accounts. 

In figures from Incident Response engagements from the fourth quarter of 2023 , the top means of gaining initial access was a tie between the use of compromised credentials on valid accounts and exploiting public-facing web applications. Thirty-six percent of malicious tooling was also focused on accessing and collecting credentials. You can read more about this in our Incident Response Quarterly Trends report. 

The pervasiveness of these types of attacks is driven by a few key reasons: 

Most companies think that cyber attacks will come from “the outside in.”   

Attacks that use valid accounts to log on take more of an “inside-out” approach. Once the initial access is gained, they are stealthily inside the network and there is more of a chance that the attacker will evade detection as they are trying to move laterally. Especially if the network is unsegmented. Long story short — exploiting a vulnerability can certainly lead to initial access, but authorized credentials help the adversary n ..

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