#GartnerSEC: #COVID19 Created New Roles, More Data Collection and Flexible Businesses

The impact of the COVID-19 pandemic has led to uncertainly and anxiety in society, but also sweeping changes in the way businesses operate and plan for the future.

Speaking during the Gartner Security and Risk Virtual Summit, research VP Roberta Witty called the impact of COVID-19 life changing and stated it has pushed resilience to be a board-level discussion, acting as  “an industry refresh to reshape business for at least the next decade.”

Witty said that many organizations did not have the time to undertake due diligence for the rapid transition, and supply chain was impacted “as China shut down for a few months” and employees reported being stressed, tired and anxious. “Business leaders need to respond rapidly to ensure their organizations remain secure and resilient,” she said.

Citing Gartner research, Witty said 73% of board of directors considered economic slowdown as the top threat shaping their business strategy, but the focus has shifted to resilience, providing essential services that the business requires and “coping with the unexpected in how we work and deliver our products and services.”

She explained that resilience must be at the heart of any project, as “we are in this for the long haul” and this can be achieved by understanding where you are. “Many [businesses] were prepared for traditional business disruption, but few were prepared for a crisis of a global scale lasting months if not years,” Witty said. “We’re living our lives and running businesses with the pandemic all around us, impacting everything we do.”

Adding that “business continuity management is at the heart of every resilience program,” W ..

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