Furloughed workers’ emails – source of stress in more ways than one

Furloughed workers’ emails – source of stress in more ways than one



According to the latest figures, more than one in four or some 8.9 million workers have now been furloughed in the UK. It means, among other things, that a staggering amount of email inboxes are going unchecked – becoming a source of anxiety for employees and even gathering potential threats daily. In fact, a study conducted by Censuswide on behalf of KnowBe4 examined the attitudes of the British furloughed workforce regarding anxiety or stress, as well as priorities when it came to their email inboxes. It found, first and foremost, that email anxiety is a big problem for furloughed workers as almost 60% of respondents admitted feeling anxious ‘always’, ‘often’ or ‘sometimes’ when thinking about their work inbox. It also found that the phishing emails in furloughed workers’ inboxes could be a potential dormant threat upon return to work.

Anxiety


First, let’s look at the cause for anxiety. The study, titled Furloughed Workers: Threats, Anxiety and Staying Away from Work, showed a range of reasons contributing to this anxiety, with the largest concern being that respondents were missing time-sensitive communications from colleagues and/or clients (50%). This was closely followed by the worry of an accumulation of emails that would need to be filtered upon return to work (49%). Indeed, respondents believed it would take an average of just over two days to sort through their emails once they return to work. Others feared falling behind on work (37%) and around 1 in 10 individuals were wary about losing their jobs entirely.

“Furloughed staff do not know what is happening at work, a ..

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