The Federal Bureau of Investigation (FBI) and the Cybersecurity and Infrastructure Security Agency (CISA) on Thursday issued a joint alert to warn about the growing threat from voice phishing or “vishing” attacks targeting companies. The advisory came less than 24 hours after KrebsOnSecurity published an in-depth look at a crime group offering a service that people can hire to steal VPN credentials and other sensitive data from employees working remotely during the Coronavirus pandemic.
“The COVID-19 pandemic has resulted in a mass shift to working from home, resulting in increased use of corporate virtual private networks (VPNs) and elimination of in-person verification,” the alert reads. “In mid-July 2020, cybercriminals started a vishing campaign—gaining access to employee tools at multiple companies with indiscriminate targeting — with the end goal of monetizing the access.”
As noted in Wednesday’s story, the agencies said the phishing sites set up by the attackers tend to include hyphens, the target company’s name, and certain words — such as “support,” “ticket,” and “employee.” The perpetrators focus on social engineering new hires at the targeted company, and impersonate staff at the target company’s IT helpdesk.
The joint FBI/CISA alert (PDF) says the vishing gang also compiles dossiers on employees at the specific companies using mass scraping of public profiles on social media platforms, recruiter and marketing tools, publicly available background check services, and open-source rese ..
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