Hyderabad witnessed three back to back cases of cyberfraud wherein criminals targeted Airtel customers promising them eSIM connection that led to a fraud of more than 16 lakh Rs. In the wake of the frauds, the Hyderabad cyber crime police station issued an advisory alerting Airtel customers regarding the fraudsters befooling people in the name of the eSIM connection.
S. Appalanaidu, a resident of Miyapur, Hyderabad received a message on 11th July informing him that if he fails to update his KYC details, his SIM card would get blocked. “Dear Customer Your SIM Card Will Be Blocked in 24 hours Please Update Your eKYC verification Thanks”. The message read.
Later, he received a phone call from a person acting to be a customer care executive for Airtel who asked Mr. Appalanaidu to forward the e-mail address sent by him to #121 i.e., Airtel customer care number, in order to get his KYC updated online. Reportedly, after forwarding the email-id, Mr. Appalanaidu got an auto-generated SMS from the service provider for registering the email address for his contact number. Once the e-Sim request was forwarded by him to Airtel along with the email address, he received another auto-generated SMS handing him the e-SIM enabled handset and asking to proceed with the same. After that, he received a Google view form link on which he submitted the name of his bank and forwarded it to the caller. Immediately after his SIM card got blocked and a sum of Rs. 9,20,897 had been deducted from his bank account. Following the incident, Mr. Appalanaidu filed a complaint on 14th July urging for necessary actions to be taken by cyber police.
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