The impact of the changes brought about by the pandemic is the one inescapable topic running through my current conversations with CISOs. For me, this tends to fall into three subtopics: team management and people strategy, visibility, and crisis response operations.
While change can be hard, especially in challenging times, those in senior management need to empower their security leaders to make important decisions. In an uncertain business environment, doing so can be the difference between being well-positioned for the upswing or losing the initiative.
Team Management and People StrategyThe management of security teams has changed significantly since the world was forced to work remotely. The rug has been pulled from beneath once well-established processes, such as onboarding and morale building, and CISOs are having to adapt to stay relevant and keep teams connected to one another. The pandemic has emphasized the need to build teams and strong relationships remotely. It's critical in any industry, but especially for overworked and stressed security teams, to ensure they're rewarded, clearly communicated with, and motivated in their jobs.
Mental health is also a pressing concern, not just for CISOs but also for their teams. The stress of the pandemic coupled with isolation are further amplified by the never-ending demands of the threat landscape. It is still too early to say definitively how to address many of these difficult and delicate issues; however, it is apparent that our forced digital transformation is having unseen human impacts.
From my point of view, motivating a security team can be achieved by giving them challenges and a means to progress. The best cybersecurity talent is creative, curious, and hu ..
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