The Baldrige Performance Excellence Program (BPEP) is currently planning and implementing several new initiatives, including an external, program-wide review for increased reach and impact; examiner-led assessments of ten organizations that applied for feedback only; and collaborations with the Department of Commerce (DOC) and the National Institute of Standards and Technology’s (NIST’s) Manufacturing Extension Program (MEP) to provide new resources to support job quality and manufacturing in the United States.
External Program Review
Improvement is imbedded in the DNA of the Baldrige Program and the larger Baldrige community. We continually engage with our key stakeholders to evaluate and improve our products, services, and processes. We also regularly explore opportunities for more substantive changes, such as the changes to the Baldrige evaluation process being rolled out in 2022.
Over the past 18 months, the leadership teams at Baldrige, NIST, and the Department of Commerce have been discussing the desire to enhance the reach and impact of the Baldrige Program. After much deliberation and consideration of multiple factors we have collectively decided to initiate a comprehensive, independent review to “reimagine” the Baldrige Program. This review will assess how the program can best advance U.S. competitiveness and address the challenges most relevant in today’s business environment, as well as examine how its impact and accessibility could be increased. The output of this process will inform how the program can best be positioned for maximal future impact to our nation.
We are in the early stages of the contracting process and will be issuing a request for proposals very soon. In the coming weeks and months, we will work closely with all our stakeholders to get input and share information.
Feedback Evaluations
Although the Baldrige Award process is on pause this year ..
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