The Office of Personnel Management’s recent Status of Telework in the Federal Government report illustrates how much the federal government may have had to adjust to move to a largely remote workforce over the past two months. According to data in the report from fiscal 2018, only 22% of the federal workforce teleworked during the year and only 42% of workers were eligible for remote work.
With this as the starting point, agencies achieved the unthinkable and nearly overnight enabled telework, with the basic technology to support the change. Ideally, the transition to a fully or partially remote workforce would be a multi-year journey. But in a matter of weeks, agencies developed mission capabilities and discovered they could securely and efficiently telework.
As agencies look forward to collaborating in person again, this experience and rapid transition illustrated that telework can work, presenting an opportunity to attract and retain geographically dispersed talent. Now, many federal agencies have established best practices for telework success and are looking to move past operational to efficient and effective.
Cultural and technology-focused best practices are making telework a success. Here are steps that are helping agencies succeed and will allow remote work options to succeed even as workers are permitted to return to physical offices.
Technical Best Practices
It’s no surprise that most workplaces today rely on technology to a large degree, but when teleworking, having the right technology, security and ability to collaborate is even more essential.
Inventory technology and provide access: Most agencies have already taken the initial steps to transition to remote work. However, the first step should be to assess the current technology footprint and see if it is help ..
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