Americans Got Tired of Looking Bad on Zoom

Americans Got Tired of Looking Bad on Zoom

In the mid-2000s, news anchors found themselves with a problem: They didn’t look so hot anymore. Their real-life visages hadn’t changed, but the technology that beamed them into millions of households had outpaced their faces’ ability to keep up. High-definition cameras proliferated, as did the enormous HDTVs that render blemishes, pancake makeup, and flyaways in larger-than-life detail. Local newscasters with limited budgets fretted over judgment from viewers. CNN’s Anderson Cooper considered plastic surgery. Makeup and lighting crews scrambled to adjust.


When the pandemic hit, the same thing happened to millions of Americans. This was hardly our worst problem in March, but it was a problem nonetheless. While people had been living their in-person life, blissfully unaware of their expression at any given moment, the cameras around them had been multiplying and improving. Once office work and socializing went online, everyone looked terrible. Americans had spent the past decade mastering the momentary muscle movements of a good selfie, but starring in a high-quality live video in front of co-workers or romantic prospects for hours at time is a different beast entirely. People had no idea how to contend with broadcasting their own face—weird shadows, awkward backdrops, and under-the-chin shots from low-slung laptops abounded.


Things stayed like that for a little while, in the suspended animation of collective uncertainty. But looking at your own bored face during an interminable Zoom call is brutal. Once it became clear that a quick return to normal life wasn’t in the cards, many of those trying to look professional while working from home (or look presentable to their friends at a Zoom happy hour, or look enticing on a FaceTime date) began to ..

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