Posting Number: req1054Working 12 months per yearNon-classified StaffInformation Technology ServicesPocatello –Main________________________________________
Perform installation,troubleshooting and implementation of Local Area Networking, Wide Area Networking, Wireless Local Area Networking, Voice over IP,Telecommunications Systems, and associated infrastructure on ISU campuses. Plan, organize and supervise the daily activities of studentworkforce. Oversee and inspect work performed by contractors installing or maintaining network infrastructure on campus. Work with assignedNetwork Engineer(s) in the design, development and installation of network infrastructures, systems and projects.
Perform tasks related to the design, installation, maintenance, and integration of transport media andrelated equipment to include copper and fiber optic plant facilities.
Train and supervise student, work-study, and subcontractorcable crews. Ensure quality control and documentation of structured cable plant facilities.
Monitor and maintain network health andoperational status using network monitoring applications and logs.
Operate and maintain network operational and monitoring systemsas assigned and in conjunction with assigned Network Engineer. Such systems may include DNS, DHCP, Spunk, Observium, NetDB, Nagios/WUG,among others.
Provide installation and troubleshooting of ISU physical network infrastructure including but not limited to copper,fiber-optic and wireless infrastructures.
Work in a team setting and contribute to operational solutions for the enterprise voiceand data network.
Work directly with ITS Network and Communications customers in resolving customer network issues and concerns in acomprehensive, timely, and effective manner, providing exceptional customer focused support.
Shared 24×7 on-call and after hoursnetwork installation and maintenance activities.
Other duties as assigned.
Bachelor’s Degree in Information Technology field with at least one (1) year full-time hands-on experience ORTechnical Degree/Certificate in Telecommunications/Networking, or related field with at least three (3) years full-time hands-on experienceOR at least six ( ..