NASA, FAA Make Moves to Offer Some Staff App-Based Personalized, Professional Coaching 

NASA, FAA Make Moves to Offer Some Staff App-Based Personalized, Professional Coaching 

Certain senior employees at NASA and the Federal Aviation Administration are set to soon tap into an artificial intelligence-boosted, mobile-based professional coaching platform intended to help reduce stress and raise productivity. 


The federal agencies have linked up with California-based business BetterUp to provide new self-improvement resources to their workforce at scale. 


“This is the first time BetterUp has contracted with the government to execute one of our standard coaching programs,” the company’s CEO and Co-Founder Alexi Robichaux told Nextgov Friday. “We anticipate both NASA and FAA to launch their BetterUp coaching programs before the end of the year.”


Formed in 2013, the digital coaching resource combines AI and behavioral science to provide users with personalized support, and it’s currently being tapped by tens of thousands of people across the planet, including many from Fortune 500 companies. 


Robichaux offered a look into the tool itself and the technology that underpins it. 


“BetterUp’s platform and content will be the same for both NASA and the FAA,” he explained. “During the program design for both [agencies], our behavioral science team mapped BetterUp’s evidence-based Whole Person Model to the federal government’s Executive Core Qualifications (ECQs) as prescribed by [the Office of Personnel and Management].” 


At the start of their growth-pushing journeys with the platform, executives and supervisors participating within the agencies will take BetterUp’s unique Whole Person Assessment, which Robichaux said is meant to help “discover their individual strengths”—and that information is then fused with an AI algorithm that will match the employees with the right certified ..

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