Imagine being able to manage hundreds of millions of IDs and process billions of logins and other transactions per day. That’s what you can achieve for your organization by using consumer identity and access management, or CIAM. At the same time, your users can manage their data themselves by having a CIAM system ready to handle their needs and demands.
Among the four building blocks of CIAM, the Manage element occurs after Capture and Engage and ahead of Admin. During Manage, your users — the owners of their IDs — enjoy secured access to their own profile management options, while you get compliance and insight into the data they share. As an added benefit, you can easily scale handling these ID protocols while maintaining compliance with performance standards.
What Your Users Get
Your users want transparency and convenience as they enter their personal data into their online profiles. This approach applies regardless of whether they’re signing up for goods, services, events, campaigns, newsletters or other offerings. That’s why the Manage stage of CIAM focuses on these features.
The Manage process enables your consumers to access and instantly modify attributes, preferences and consent for their IDs. It begins after they engage with you and accept your terms of usage. This building block allows your users to determine their level of self-service and self-governance in their time with you, including but not limited to the following options:
They can choose to edit, export or even delete their profiles.
They can choose the level of consent to provide in ..
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