J Brand: The Challenges of Putting Mental Health First in an Unfamiliar Industry

Working in the electrical and data industry, mental health was long an afterthought or even entirely forgotten. It just was not seen as a business priority. Thankfully, that has now been turned on its head and the psychological wellbeing of staff is viewed in the light it should be – essential.


We have made a significant effort, in terms of time and resource, to give our staff options on how they take care of their own mental health. Progress has been made, but we fully understand that there is a way to go.


At J Brand, we have around 40 office-based staff, with well over 100 engineers out in the field spread right across the country. That has its advantages in a business-sense, but in terms of employee mental health it presents challenges. How can we ensure that we are providing sufficient support should a staff member need it? Lockdowns and the surrounding isolation only added to the urgency of reinforcing our company systems which are in place to give help if it’s needed.


We now put more effort than we ever have into improving and maintaining the mental health of our employees, through a variety of schemes. What worked for us, may also work for your organisation.


The first, and perhaps most effective, is providing private cover for all J Brand employees. There is a cost, however we’ve found the investment well worth the money. It may sound clichéd, but often all somebody needs is a supportive voice to hear them. A trained professional is a phone call away at any time of the day or night for our team – that means there is always qualified help if it’s required.


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