Infosys launched Infosys Live Enterprise Application Management Platform to help organizations run their IT portfolios as engines driving intuitive decisions, building responsive value chains, and delivering perceptive experiences for the business.
The open, end-to-end managed services platform for IT operations, from transition to transformation, delivers value by:
Setting up a business command center to act as the digital brain, unifying and analyzing input from disparate IT tools and processes to drive zero-touch, zero-latency IT support and maintenance services
Probing for insights and root causes of process friction, poor experience and disruptions, to build sentient and seamless experience journeys
Applying conversational AI and cognitive automation to enable self-service, improve efficiency and reliability of agile operations
Taking a business process KPI-led view of operations aligned with business objectives
“We selected Infosys, based on the promise of efficiencies that th ..
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