IAG follows Alice down the rabbit hole to teach security

IAG follows Alice down the rabbit hole to teach security

Financial services company IAG has used Alice in Wonderland as a metaphor to educate it's staff about better security.


The company last year created an Escape Room experience, in which staff were led into a  Wonderland filled with clues and fictional characters and challenged to use their security knowledge and skill to get out of the room.


“Education and awareness have been core tents of our strategy and people are our best defence,” said IAG chief security officer Jeff Jacobs.


“We are always looking for for innovative ways to educate staff.”


The "Alice in cyberland" experience came about after Jacobs challenged his team to come up with an innovative and lighthearted way to teach security principles.


“We saw escape rooms as popular trend,” Jacobs said.


And so his team built one into meeting rooms at IAG. That's the insurance industry for you.


"Staff walked into a huge room but I've been set up as an Alice in Wonderland environment," Jacobs said.


“The scenario was that they are employees and had to unlock data that had been ransomed by solving cyber themed puzzles. In one they had to get puzzle pieces and put that together to get the question ‘who do you report breaches to?’.


"In another they had to unlock a locked diary to get a code. In another challenge they had to solve a riddle."


IAG’s board was shown a virtual version of the Escape Room and offered positive feedback.


So  did the 50 plus groups of 6 Staff who participated in 20 minute exercise. Jacobs said feedback was positive from participants and that the experience crowded positive buzz and watercooler conversations around the business. That outcome, he added,  was as valuabl ..

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