How to use psychology to prevent employee mistakes that lead to breaches

How to use psychology to prevent employee mistakes that lead to breaches

A survey by Monster found that more than two-thirds of U.S. workers experience burnout symptoms while working from home. Today’s columnists, Jeff Hancock of Stanford University and Tim Sadler of Tessian, offers tips on how companies can use psychology to ease worker stress, which can reduce the kinds of mistakes that cause breaches. (Credit: Creative Commons CC BY-NC-SA 2.0)

We can all admit that 2020 has been a stressful year. But how have these increased levels of stress impacted cybersecurity at businesses across the country? 


Recent data from Tessian found that nearly half of employees say they’ve made a mistake at work that has compromised their company’s security. But even more worrisome, 52% of employees say they make more of these security-related mistakes when they’re stressed. 


The shift to remote work during COVID-19 has only increased the risk of threats caused by human error. Cybercriminals have capitalized on the fear and uncertainty of 2020 to make their targeted scams all the more convincing. The Twitter breach this summer shows just how disruptive and large-scale these targeted attacks have become. 


It’s easy to place the blame on employees, but this overlooks important factors that can help businesses prevent these scams from leading to a breach. Psychological factors such as stress, distraction and burnout can cause employees to make security mistakes. To prevent these errors, businesses must understand how stress impacts employee behavior and how hackers take advantage of it. 


How stress and distraction impact cybersecurity behavior


Remote work  can contribute to e ..

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