Challenges and opportunities for service providers in today’s digital age
As digital technologies enable better ways of working, there are more devices connecting to networks and more employees working outside the corporate office than ever before. One look at the exploding Bring Your Own Device (BYOD) market — expected to reach $366 billion by 2022 — is even more evidence of digital transformation at work.
In fact, even the phrase “digital transformation” is gaining more relevance. SMB Group’s 2019 U.S. Small and Medium Business Digital Transformation Study revealed that nearly 60% of SMBs are now familiar with the term and understand its meaning. This has nearly doubled from two years ago. Implementation of digital transformation initiatives also increased, growing from 36% in 2017 to 46% in 2019. There are also more SMBs changing business models and reshaping processes, an 8% increase since 2017 (now 81%).
For Chris Mathison at ClearSkyIT in the UK’s Wiltshire county, keeping pace with advances in security technologies is a critical focus for a managed service provider. “As an MSP in today’s market, if we don’t stay ahead of the curve, we risk becoming irrelevant. Securing small and mid-size enterprises requires new security strategies and solutions. This is where your solutions partner can bring massive value by helping you offer the best and most up-to-date services to your customers.”
As the team at ClearSkyIT is experiencing in real-time, the digital era brings both challenges for SMBs to maintain and secure cloud services, systems, and networks — and also opportunities for the channel, with the rig ..
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