As organizations prepare for the remainder of 2020, cybersecurity leaders can use this opportunity to review their communication style and improve how they share key messages across the organization. Taking time to refine business communication can help those in security and technical leadership roles heighten the effectiveness of their messaging and ensure alignment with organizational priorities.
At a time when we’re limited in how we can interact, choosing the right medium and shaping the right message are key to delivering on security’s function: to enable and protect value creation. Communicating upward to the C-suite and the board, for example, is about demonstrating how cybersecurity brings value to the business. As such, security teams should redouble their efforts to align the mission and value of their department with shared business goals.
Set Your Sails
How cybersecurity leaders craft their messages can either help propel the organization through the winds of change or leave it stranded in the middle of an ocean. Crafting an effective message can be challenging in the best of circumstances, but answering some important questions can help you deliver a persuasive pitch.
What is the goal of the message? Why am I reaching out? Spending a few minutes to review one’s purpose in sending a message can help make the difference between a rant and a directive, a complaint and a warning.
What does success look like? Asking this simple question can help identify elements that may be missing from an important message, such as the intended result of this exchange or how you will measure whether the goal behind ..
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