Homes, Not Just Devices: The New Consumer Cybersecurity

Over the last year, our relationship with digital technology has changed completely, and probably irrevocably. The pandemic has been bruising in many different ways, but it has been clear from the very start how important the internet has been as a tool to help us through it. Even just a few years ago, the behavioural shifts it enabled would not have been possible. From offices running on videoconferencing, to essential retail moving online, to digitally-delivered healthcare, many online tools that were once seen as promising growth areas or quality-of-life improving luxuries have come into their own as vital parts of everyday life.


Every big change in how we use technology, however, is followed sooner or later by a development in how we approach security and safety. This was true when the emergence of personal computers and ATMs led to education campaigns around the importance of PIN and password vigilance. It was true when the commoditisation of internet access created the need for consumer antivirus protection. It was even true when the automobile was first introduced, with cities rushing to introduce traffic signaling to manage that new high-speed flow.


Soon, then, we should expect to see another step in our collective attitude to security and privacy. What will that look like? For me, it should rest on a new sense of what is being protected, and new expectations about how that protection happens.


The work of threat research


To explain why, it’s worth understanding what the process of finding and fixing cybersecurity issues looks like. The first line of defence against attacks always happens during product development, when coders and engineers try to ensure that what they are creating is not vulnerable. The nature of cybersecurity, however, is that some problems wi ..

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