Graduating Cohort of Fellows Inspired by New Thinking on Leadership

Eighteen senior leaders recently joined more than 100 other executives as graduates of the Baldrige Executive Fellows Program. During the year-long leadership development program, the 2019 cohort of Baldrige Fellows explored all aspects of leadership through the lens of the Baldrige Excellence Framework, the world’s gold standard for performance excellence.


During five interactive sessions at the sites of Baldrige Award recipient organizations and at the Baldrige Program’s Quest for Excellence® Conference, the 2019 cohort of Baldrige Fellows explored how world-class organizations and their senior leaders achieve performance excellence and stimulate innovation. These Baldrige Fellows compared and contrasted leadership strategies from across sectors, and they sought solutions and best practices that helped them emerge with a broader perspective on role-model leadership characteristics; strategic planning; workforce and customer support and engagement; innovation; integration of processes, plans, resources, and goals; and knowledge and data management and measurement of the right things—all to achieve an organization’s desired results. 


In addition, between sessions, the 2019 Baldrige Fellows continued to work on their individual capstone projects, which addressed a strategic need within each of their organizations. During each session, they reported on progress and sought input and advice from Baldrige Award recipient leaders, Baldrige Executive Fellows faculty, and one another. At the end of the program, capstone presentations showcased each Baldrige Fellow’s progress and next steps to benefit organizations.


Senior leaders from Baldrige Award-winning organizations who spoke with and helped guide the 2019 Baldrige Fellows  included Celeste Ford, board chair, Stellar Solutions; Gerry Agnes, president and CEO, Elevations Credit Union; and Bob Barnett, retired president and CEO, Motorola Commercial, Government & Industrial Solutions Sector. Barnett also offered his expertise, coaching, and facilitation as the Baldrige Fellows program’s “ex ..

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