Fifteen senior leaders recently joined more than 125 other executives as graduates of the Baldrige Executive Fellows Program. During the leadership development program, the Fellows explored all aspects of leadership through the lens of the Baldrige Excellence Framework, the world’s gold standard for performance excellence.
This cohort began its fellowship in March 2020—just as the COVID pandemic was shutting down travel opportunities and disrupting life and work. The program and participants quickly pivoted to virtual sessions and extended the fellowship to two years when travel was deemed safe and hybrid options could be offered.
The 2020-2021 cohort of Baldrige Fellows explored how world-class organizations—Baldrige Award recipients—and their senior leaders achieve performance excellence and stimulate innovation. Baldrige Fellows compared and contrasted leadership strategies from across sectors, and they sought solutions and best practices that helped them emerge with a broader perspective on role-model leadership characteristics; strategic planning; workforce and customer support and engagement; innovation; integration of processes, plans, resources, and goals; and knowledge/data management/measurement of the right things—all to achieve an organization’s desired results.
Interactive sessions on visionary leadership, operational intelligence, and leading for engagement included visits to Baldrige Award recipient organizations Southcentral Foundation in Anchorage, AK, with Stellar Solutions; the City of Fort Collins, CO, with Donor Alliance and Elevations Credit Union; and The Ritz-Carlton Pentagon City, with GBMC HealthCare, as well as virtual sessions and tours. This included the virtual Quest for Excellence® Conference in 2021. The Fellows also explored specific issues in-depth, such as communities of excellence; cybersecurity; and diversity, equity, and inclusion.
In addition, between sessions, the 2020-2021 Baldrige Fellows continued to work on their individual capstone projects, which addressed a s ..
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