We've seen COVID-19 infection curves flatten when people are conscientious about recommended pandemic hygiene, such as social distancing and wearing a mask. As we start to re-emerge from quarantine, it serves as a powerful example of what can be accomplished if security and IT teams approach cyber hygiene with the same rigor and sense of urgency. Effective cyber hygiene requires a level of cross-team collaboration, which is rarely the norm. Here are three ways security teams can make effective improvements while creating the common ground needed to sustain them.
Seek to Understand and EmpathizeCorporate IT teams remain surprisingly siloed, which makes fundamental yet essential cyber hygiene functions such as vulnerability and patch management difficult to do well. Reducing vulnerability-related IT risk isn't possible without contributions from both security and IT operations teams. Teamwork is hard, and even simple cyber hygiene workflows are easily complicated, often by the division of labor across different teams.
Security teams are usually the ones that find vulnerabilities, while other IT teams (mainly IT operations and DevOps teams) are the ones that fix the issues. When those fixes don't work as planned, it can impede their ability to preserve the availability and reliability of infrastructure. The bottom line is that full-stack security isn't trivial and requires compromise and collaboration across all stakeholders.
As the pandemic has reminded us, the simple act of connecting with another human being can have a profound impact on the personal and professional resilience of all parties. Take the initiative to reach out to colleagues on other teams. Ask what a successful day looks like for them, about the tools they use and love, th ..
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