Measuring against the right criteria
The “right” criteria is whatever works to further your security organization’s specific needs in detection and response (D&R). There’s only so much budget to go around—and successfully obtaining a significant year-over-year increase can be rare. The last thing anyone wants to be known for is depleting that budget on a service provider that doesn’t deliver.
At Rapid7, we’ve spoken extensively about how a security operations center (SOC) can evaluate its current D&R proficiency to determine if it would be beneficial to extend those capabilities with a managed detection and response (MDR) provider. In an ongoing effort to help security organizations thoughtfully consider potential providers, we’re pleased to offer this complimentary Gartner® report, Quick Answer: What Key Questions Should I Ask When Selecting an MDR Provider?
This asset acts as a time-saving report for quick answers when vetting several potential providers. Key questions to ask yourself and your service providers include:
Yourself: Are we looking for providers that can improve our incident response capabilities?Yourself: Do we have use cases specific to our environment that the MDR provider must accommodate?Yourself: What functionality do we need from the provider’s portal?Provider: How good are you at detecting threats that have bypassed existing, preventative controls?Provider: How do you secure, and how long do you retain, the data you collect from customers?Provider: What response types are provided as a component of the MDR service, and what is the limit of those response activities?Before expecting any quick answers though, it’s crucial to consider…
Your criteria framework
Your organization might conduct a new audit of desired ou ..
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