VA initially signed a $10 billion contract — which was later revised to over $16 billion — with Cerner in May 2018 to modernize its legacy health record system and make it interoperable with the Pentagon’s new health record, which was also provided by Cerner. Oracle later acquired Cerner in 2022.
Issues with the new EHR system arose almost as soon as it was first deployed in 2020 at the Mann-Grandstaff VA Medical Center in Spokane, Washington. Those included a series of patient safety concerns, technical glitches and usability challenges that ultimately led to VA pausing most rollouts of the software at additional medical facilities in April 2023. As of this month, the new EHR system has been implemented at just six of VA’s 170 medical centers.
VA announced in December, however, that it would be moving out of its operational pause and was looking to deploy the new software at four Michigan-based medical sites in mid-2026. VA Secretary Doug Collins subsequently announced in March that the agency was planning to deploy the new EHR system at nine additional medical facilities next year, bringing the total to 13 sites.
The new discussion draft was one of nine legislative proposals reviewed during a House Veterans’ Affairs Oversight and Investigations Subcommittee hearing on Wednesday and received tentative support from VA and a prominent veteran service organizat ..
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