Disruptions at Pan-American Life Likely Caused by Ransomware Attack


Recent service disruptions at the Pan-American Life Insurance Group (PALIG) were likely caused by a cyberattack conducted by a threat actor known for using the REvil ransomware.


New Orleans-based PALIG provides life, accident and health insurance services across the Americas. The group has more than 20 member companies and employs roughly 2,000 people worldwide.


The official website of PALIG (palig.com) currently only displays some contact information and the following message: “Pan-American Life Insurance Group is currently experiencing a disruption to some of our services and we are working to restore them. To facilitate communication during this time, we have created temporary email accounts as an official communication channel.”


Cybersecurity researcher Anis Haboubi noticed over the weekend that a Tor-based website operated by a cybercrime group that uses the ransomware known as REvil (Sodinokibi) claimed to have stolen 170 GB of files as a result of breaching the company.



The REvil ransomware is designed to encrypt files on infected systems and instruct the victim to pay a ransom to recover them. The cybercriminals in many cases also steal data from victims to increase their chances of getting paid — victims are told that their files will be made public if they don’t pay up. They are known to demand tens of millions of dollars from some of their victims.


Haboubi told SecurityWeek that in the case of the Pan-American Life Insurance Group, the compromised files appeared to include financial reports covering all PALIG regions, as well as health-related data.


At the time of writing, PALIG is no longer listed on the REvil leak website, which Haboubi ..

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