Digital bank Monzo urges customers to change PINs following security breach - Help Net Security

Digital bank Monzo urges customers to change PINs following security breach - Help Net Security

Monzo, a UK-based mobile-only bank, has notified a subset of its users that their PINs have been inadvertently leaked into internal log files and were accessible to some of the company’s engineers.



“No information’s been exposed outside Monzo, and this data hasn’t been used for fraud,” the company claims, but nevertheless urged affected users to change their PINs as a precaution, to monitor their accounts for fraudulent transactions, and to update their mobile applications.


What happened?


“As your bank, we keep a record of your PIN so we can check you’ve entered it correctly. We store them in a particularly secure part of our systems, and tightly control who at Monzo can access them,” the company explained.


“On Friday 2nd August, we discovered that we’d also been recording some ..

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