Cyborgs, Trolls and Bots: A Guide to Online Misinformation

Cyborgs, trolls and bots can fill the internet with lies and half-truths. Understanding them is key to learning how misinformation spreads online.


As the 2016 election showed, social media is increasingly used to amplify false claims and divide Americans over hot-button issues including race and immigration. Researchers who study misinformation predict it will get worse leading up to this year’s presidential vote. Here’s a guide to understanding the problem:


MISINFORMATION VS. DISINFORMATION


Political misinformation has been around since before the printing press, but the internet has allowed falsehoods, conspiracy theories and exaggerations to spread faster and farther than ever.


Misinformation is defined as any false information, regardless of intent, including honest mistakes or misunderstandings of the facts. Disinformation, on the other hand, typically refers to misinformation created and spread intentionally as a way to confuse or mislead.


Misinformation and disinformation can appear in political ads or social media posts. They can include fake news stories or doctored videos. One egregious example of disinformation from last year was a video of House Speaker Nancy Pelosi that was slowed down to make her sound as if she were slurring her words.


Research indicates that false claims spread more easily than accurate ones, possibly because they are crafted to grab attention.


Scientists at the Massachusetts Institute of Technology analyzed more than 126,000 stories, some true and some false, that were tweeted millions of times from 2006 through the end of 2016. They found that misleading or incorrect stories traveled six times faster — and reached more people.


Online misinformation has been blamed for deepening America’s political polarization and contributing to distrust in government. The risks were highlighted in 2016 when Russian trolls created fake accounts to spread and amplify social m ..

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