Cybersecurity teams are facing new challenges to how they work as the Covid-19 pandemic has forced many security operation centres (SOC) to work remotely while also having to deal with new threats – all of which is leading to higher workloads and an increase in burnout for staff.
Research by the Ponenon institute and Respond Software surveyed information security staff and found that the coronavirus pandemic is increasing hours and workloads of staff in a profession which often was already a high intensity environment for people to work in.
The events of 2020 saw many office-based teams shift to working remotely and that was the same for a significant number of cybersecurity personnel. More than one third of SOC environments shifted to working remotely as a result of the pandemic and while this has understandably happened to protect people from the virus, over half of those now working remotely say it's had an impact on operations.
That comes at a time when not only are security teams having to deal with a range of threats including phishing, malware and ransomware – and defending against them has become even more challenge as businesses have adapted to entire workforces working from home.
The switch to working remotely has provided cyber criminals and malicious hackers with additional avenues to potentially enter corporate networks as cybersecurity teams struggling burnout attacks coming