ConnectWise, a self-hosted, remote desktop software application that is widely used by Managed Service Providers (MSPs), is warning about an unusually sophisticated phishing attack that can let attackers take remote control over user systems when recipients click the included link. The warning comes just weeks after the company quietly patched a vulnerability that makes it easier for phishers to launch these attacks.
A phishing attack targeting MSP customers using ConnectWise.
ConnectWise is extremely popular among MSPs that manage, protect and service large numbers of computers remotely for client organizations. Their product provides a dynamic software client and hosted server that connects two or more computers together, and provides temporary or persistent remote access to those client systems.
When a support technician wants to use ConnectWise to remotely administer a computer, the ConnectWise website generates an executable file that is digitally signed by ConnectWise and downloadable by the client via a hyperlink.
When the remote user in need of assistance clicks the link, their computer is then directly connected to the computer of the remote administrator, who can then control the client’s computer as if they were seated in front of it.
While modern Microsoft Windows operating systems by default will ask users whether they want to run a downloaded executable file, many systems set up for remote administration by MSPs disable that user account control feature for this particular application.
In October, security researcher Ken Pyle alerted ConnectWise that their client executable file gets generated based on client-controlled parameters. Meaning, an attacker could craft a ConnectWise client download link that would bounce or proxy the remote connection from the MSP’s servers to a server that the attacker controls.
This is dangerous beca ..
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